Refund policy

At RAWVEDA, we prioritize the quality and safety of our Ayurvedic supplements. For health, hygiene, and safety reasons, we do not accept returns or exchanges on any products once they have been shipped.

Refunds

We only offer refunds in the following cases:

• Damaged or defective products: If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos of the product and packaging.

• Wrong item received: If you receive an item different from what you ordered, we will arrange a replacement or refund.

• Buyer Pays for return shipping

Once your refund is approved, it will be processed back to your original payment method within 7–10 business days.

Cancellations

• Orders can be cancelled within 12 hours of placing them, provided they have not yet been shipped.

• Once shipped, orders cannot be cancelled.

Contact Us

If you have an issue with your order, please email us at admin@himalayanshilajit.co.uk with your order number and details